Shipping policy

At Afor Harvest, we are committed to getting your garri and palm oil to you safely and in good condition. Please review our shipping and delivery terms before placing your order.

1. Order Processing

Orders are processed after successful payment confirmation.

We typically process orders within 1–2 business days. Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been dispatched, you will receive the available delivery information or tracking details.

2. Delivery Time

Our estimated delivery time is:

Nigeria: 3–8 business days
Delivery times may vary depending on your location and the courier service used.

Remote locations may require additional delivery time.

Please note that delivery estimates are not guaranteed and may be affected by circumstances beyond our control, including weather, public holidays, courier delays, or other unforeseen events.

3. Shipping Fees

Shipping fees are calculated based on your delivery location, order size, weight, and applicable delivery charges and will be displayed at checkout where applicable.

For bulk or wholesale orders, additional delivery arrangements may be required. Please contact Afor Harvest before placing your order if you are purchasing large quantities.

4. Delivery Information

Customers are responsible for providing accurate delivery information, including:

Full name
Phone number
Complete delivery address
City/state
Any relevant delivery instructions

Afor Harvest is not responsible for delays, failed deliveries, or additional delivery charges caused by incorrect or incomplete information provided by the customer.

5. Failed or Missed Deliveries

If a delivery attempt is unsuccessful because the customer is unavailable, provides an incorrect address, or cannot be reached by the courier, additional delivery charges may apply for another delivery attempt.

Please ensure that your phone is available when your order is out for delivery.

6. Damaged Packages

Please inspect your package when it arrives.

If your garri or palm oil arrives damaged, leaking, opened, contaminated, or otherwise compromised, please contact us within 48 hours of delivery.

Send us your order number along with clear photos or videos of the product and packaging so we can investigate and determine the appropriate resolution.

7. Delayed or Lost Orders

While we work with delivery partners to ensure timely delivery, Afor Harvest is not responsible for delays caused by third-party courier services, weather conditions, public holidays, incorrect customer information, or other circumstances outside our reasonable control.

If your order appears to be significantly delayed or lost, please contact us so we can assist with the courier investigation.

8. Bulk & Wholesale Orders

For bulk orders of garri or palm oil, delivery arrangements, timelines, and costs may differ from standard orders.

If you are ordering for a business, event, supermarket, distributor, or wholesale purpose, please contact us directly to discuss your delivery requirements.